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FAQs About Bags
1. What materials are available for custom hats?
We offer a variety of materials, including:
– Cotton: Breathable and comfortable, ideal for daily wear.
– Polyester: Durable and wrinkle-resistant, perfect for sports or outdoor activities.
– Wool/Wool Blend: Warm and cozy, great for autumn and winter.
– Denim/Linen: Unique textures for trendy designs.
– Specialty Materials: Waterproof fabrics, eco-friendly recycled materials, etc, available upon request.
2. What is the customization process?
– Consultation: Share your design (logo, text, or style reference, e.g., baseball caps, bucket hats, berets).
– Design Proof: Our team adjusts colors, patterns, and layout, then sends a digital mockup for approval.
– Sampling & Production: A physical sample is made for confirmation before bulk production.
– Delivery: Quality-checked hats are shipped with real-time logistics tracking.
3. How long does production take?
– Simple Designs (single-color embroidery/printing): **7-15 business days**.
– Complex Designs (multicolor gradients, specialty techniques): 15-30 business days.
– Peak seasons or large orders may require additional time. Plan ahead!
4. How is pricing determined?
Costs depend on:
– Material type
– Technique complexity (embroidery, silk printing, heat transfer, 3D patches, etc.)
– Order quantity (higher volumes reduce unit costs).
– Additional accessories (metal buckles, chin straps, etc.).
Minimum order quantity (MOQ): 50-100 hats. Request a quote for specifics.
5. Do you support small orders?
Yes! Some factories accept small batches (20-50 hats), though unit costs may be higher. Contact us for trial orders or personalization.
6. How do you ensure quality?
– Rigorous QC: Each hat is inspected for stitching, print/embroidery precision, and accessory durability.
– Sample Approval: Review a sample before full production.
– Warranty: Free re-production or refund for quality issues.
7. Can I order custom sizes?
– Standard hats fit head circumferences of 55-60cm (universal adult size).
– Custom sizes (kids, adults, or special requests) are available. We provide a head-measuring guide for accuracy.
8. Are there design limitations?
– Patterns: Embroidery, printing, and heat transfers are supported. Fine details (tiny text/thin lines) may not reproduce perfectly.
– Colors: Pantone color matching is available, but fabric type affects final results.
– Tip: Simplify gradients and avoid overly intricate details.
9. Do you ship internationally?
Yes! We ship globally via DHL, FedEx, sea freight, etc. Shipping fees depend on destination and weight. Export documentation is included.
10. Are your materials eco-friendly?
– Sustainable options: Organic cotton, recycled polyester, and low-impact dyes.
– Eco-conscious processes: Water-based inks and energy-efficient production.
11. What is your return/after-sales policy?
– Damaged/defective items: Report within 48 hours of delivery with photos/video proof for replacement or refund.
– Design errors: Paid re-customization is available.